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Smith|Advanced Systems

CASE STUDIES

Field work that shapes
the research.

Prior implementations that inform how we think about identity, scale, and production-grade intelligent systems.

FIELD WORK

Retail & Franchise

Salon Franchise Customer Identity

Prior to Smith Advanced Systems, we designed and implemented a centralized customer identity platform on Informatica IDMC for one of North America's largest franchise networks. The build resolved 100M+ customer records and put real-time API integration in front of thousands of locations. That work informs the systems we build today.